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Frequently Asked Questions

How long will it take to get my order?
How much will it cost to ship my order?
Can I get a refund or exchange?
Can I order by telephone?
How can I pay using my credit card?
How do I use PayPal to pay for my order?
What are the shirt measurements?
What shirt labels do you use?
Will my shirt shrink?
Can I customize my shirt to something specific?
Can I put my own design on a shirt?
How can I buy in bulk?


Question: How long will it take to get my order?
               How much will it cost to ship my order?

Answer:
It depends on your specific order and location. Click on Shipping to get the shipping details.
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Question: Can I get a refund or exchange?

Answer:
We do not offer refunds at this time. See our Policies about exchanges.
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Question: Can I order by telephone?
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Answer:
We do not offer telephone orders at this time. All orders must be made through our site or email info@dysphunktion.com
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Question: What are the shirt measurements?
               What shirt labels do you use?

Answer:
You can find details about our apparel including shirt labels and measurements by clicking on our Shirt Specifications Page.
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Question: How can I pay using my credit card?
               How do I use PayPal to pay for my order?

Answer:
Credit card payments are accepted using PayPal's online payment tools. If you do not yet have an account with PayPal, visit the PayPal website and register with them using your email address as your user name. This process is quick, easy, and free of charge. Once that is complete you will need to verify your credit card information with them.

PayPal is the most secure payment method on the internet and it will take a few days to process at which point your credit card statement will carry a 4 digit confirmation number called the "Expanded Use Number". Call your credit card provider to get this number if you choose not to wait until your next statement arrives and use it to confirm your credit card information with PayPal.

At this point you will be able to make online purchases instantly using your credit card via your PayPal account. You can register your bank account information in a similar process to access funds from your account as well. To send payment to us, go to your PayPal account and click 'Send Money'. Address the payment to sales@dysphunktion.com and fill out the rest of the necessary information and click 'Continue'. On the following page there will be a section entitled 'Source of Funds' where you can choose your credit card (if not already selected). Then just click Send Money. It sounds difficult but it really is super easy.
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Question: Will my shirt shrink?

Answer:
All our shirts are 100% cotton and will shrink a little.
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Question: Can I customize my shirt with a specific design or idea?

Answer:
You can inquire by asking us! Email us at info@dysphunktion.com
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Question: Can I put my own design on a shirt?

Answer:
Customizing a shirt using your own design is available. Click on Custom Orders to view the details
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Question: How can I buy in bulk?

Answer:
We offer our apparel line in wholesale. Click on Wholesale to view the details
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